Frequently Asked Questions
Everything you need to know about your Canta Esthetic experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow its journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused beauty products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Canta Esthetic products cruelty-free?
Yes, we are committed to ethical beauty. All Canta Esthetic products are 100% cruelty-free and are never tested on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer professional discounts?
Yes, we have a Pro Program for licensed estheticians and beauty professionals. Please contact our support team with your credentials to apply for a professional account.