Returns & Exchanges
At Canta Esthetic, we want you to be completely satisfied with your professional beauty supplies and skincare products. If you are not happy with your purchase, we offer a hassle-free return process within 30 days of delivery for unopened and unused items.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare the Package
Securely pack the unused items in their original packaging, ensuring all safety seals are intact and the RA number is clearly marked on the outside.
- 3.Ship the Items
Drop off your package at any authorized carrier location using the prepaid shipping label provided by our team or your preferred tracked shipping method.
- 4.Receive Your Refund
Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.